Privacy Policy

Last updated: September 25, 2025

Covington Web Services LLC (“we”, “us”, or “our”) explains here how we collect, use, and protect your information when you use our website and services.

Information We Collect

• Contact Form Data: When you submit our contact form, we collect your name, email address, and message.
• Server Logs: Our hosting provider (Hetzner) automatically records technical details such as your IP address and browser type for security and maintenance.
• Payments: Payments are processed securely by our payment provider (Stripe). Stripe may collect and store customer information (such as name, email, billing details, and payment method) in order to process transactions, issue receipts, and handle recurring or future payments. We do not store credit card numbers ourselves.

How We Use Information

• Respond to inquiries and provide support.
• Operate and improve our website and services.
• Maintain security and prevent technical issues.

Cookies & Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics may collect information such as your IP address, browser type, pages visited, and time spent on our site. This information is used only to improve our website and services.

Google Analytics uses cookies to operate. You can learn more about how Google collects and processes data by visiting Google’s Privacy & Terms.

If you prefer, you can install the Google Analytics Opt-out Browser Add-on to prevent your data from being collected.

Sharing

We do not sell personal data. Basic technical information (such as IP addresses) may be processed by our hosting provider (Hetzner) as part of operating and securing our website. Payment details and customer records are handled securely by our payment processor (Stripe), which may retain customer information as needed to process one-time and recurring payments. We may also share information if required by law or to protect our rights.

Data Retention

We keep information only as long as needed for the purposes above or as required by law.

Your Rights

• You may request access to or deletion of the personal information you have provided to us, such as through our contact form.
• For payment-related information stored in Stripe, you may request that we update or delete your customer record, and we will handle it through our Stripe account.

Security

We use reasonable technical and organizational measures to protect data, including SSL/HTTPS encryption for our website and relying on trusted providers such as Hetzner (hosting) and Stripe (payments). However, no method of transmission or storage is completely secure.

Children

Our services are not directed to children under 13, and we do not knowingly collect their personal data. If you are under 18, a parent or legal guardian must engage our services on your behalf.

Changes

We may update this policy. The “Last updated” date reflects the latest change.

Contact

Questions? Email us at contact@covingtonwebservices.com.